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Cisco

Bring custom AI voices to Cisco Webex, Unified Communications Manager, and Contact Center. Power IVR, meeting voicemail, and inbound deepfake detection across your enterprise telephony stack.

How it works

YOUR APP
Cisco Call Flow
Cisco collaboration call triggers voice synthesis request via webhook
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RESEMBLE AI
Voice Synthesis
Custom AI voice generated in real-time for Cisco meetings and calls
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YOUR APP
Deepfake detection
Call audio scanned for synthetic voice spoofing across participants
OUTPUT
Caller experience
Tailored, secure synthetic voices delivered across Cisco collaboration

Overview

Cisco's collaboration portfolio — Webex, Contact Center, UCM — runs voice at enterprise scale. Resemble AI drops in as a generative speech layer: branded IVR prompts, automated outbound notifications, and voice-driven announcements use a cloned company voice instead of stock TTS. The result is a more cohesive audio experience across every Cisco-powered touchpoint.

For security-sensitive deployments, Resemble Detect screens inbound audio for AI-generated voices. On executive calls or customer-facing agents, that means catching voice spoofing attempts in real time — a growing attack vector now that cloning tools are widely available.

Features

Enterprise voice cloning

Build a branded voice once, use it across Webex, UCM, and Contact Center. One consistent sound for the whole org.

Streaming TTS for Cisco

Dynamic speech generation feeds Cisco call flows directly. No pre-rendered audio libraries to maintain.

Inbound deepfake screening

Run Resemble Detect on inbound Cisco calls to flag cloned or synthetic voices before they reach employees.

Multilingual global rollout

Localize IVR and announcements across 90+ languages with the same voice profile. Ship globally without regional rerecords.

On-prem or cloud deployment

Deploy Resemble inside your Cisco infrastructure or consume via cloud APIs. Matches whichever telephony topology you run.

SOC 2 and HIPAA compliant

Meets enterprise security, healthcare, and data privacy requirements. Audit-ready for regulated industries.

Use cases

  • Replace generic Cisco IVR prompts with a branded AI voice across every call center branch
  • Power Webex auto-attendants and voicemail greetings with a cloned executive voice
  • Detect voice spoofing attempts targeting executives on inbound Cisco calls
  • Localize Cisco Contact Center operations across 90+ languages without regional voice talent
  • Generate dynamic outbound notifications through UCM for appointment or service alerts
  • Deploy on-prem for regulated environments that can't send call audio to external clouds

Related integrations

Get complete generative AI security
Book a demo with our team and build it your way.