Last Update: August 14, 2026
Last Review: August 14, 2026
Resemble AI, Inc. ("Resemble AI", "we", "our" or "us") produces synthetic voices and provides synthetic-media detection services. These Terms of Service (this "Agreement") set forth the terms and conditions that govern the access and use of our web platform, application programming interface (API), AI voice generator software-as-a-service, AI Models (as defined below), synthetic-media detection services (including detection of manipulated audio and video in live and recorded meetings through Resemble Detect - Deepfake Detection for Meetings, available through our native Microsoft Teams app or Resemble AI’s built-in bot attendant), and related applications and services, including those identified on an applicable order form (collectively, the "Services").
By entering into an order form with Resemble AI or by accessing or using the Services, you are indicating your acceptance to be bound by this Agreement, our Privacy Policy located at https://www.resemble.ai/privacy-policy (the "Privacy Policy"), and the Data Processing Agreement referred to in Section 7, each as they may be amended from time to time in the future. You must have reached the legal age of majority in your jurisdiction and be fully able and competent to enter into this Agreement. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.
We may amend any part of this Agreement by adding, deleting, or varying its terms from time to time in our discretion by posting an amended version. The amendments will take effect 30 days after the date on which the amended version is posted, and the previous version will continue to apply until that date.
Order Forms. Where you access the Services under an order form or enterprise agreement executed by you and Resemble AI (an "Order Form"), the version of this Agreement in effect as of the effective date of that Order Form will apply for the duration of the then-current Term, and any amendment to this Agreement will take effect as of the commencement of the next Renewal Term. The same applies to the DPA referred to in Section 7, except for amendments required by applicable law or by a supervisory authority, which take effect on notice. In the event of a conflict between an Order Form and this Agreement, the Order Form governs with respect to the subject matter of that conflict.
Subject to the terms and conditions of this Agreement, "Content" means:
(i) audio files (in .wav format or such other format as may be requested by Resemble AI) and related data, including transcripts, of an individual’s voice, provided to Resemble AI for the purpose of having Resemble AI synthesize and generate an AI voice model using and incorporating our proprietary AI processes and voice generator software (the "AI Model"); and
(ii) audio, video and related meeting data, including participant names and identifiers, transcripts, join information and meeting metadata, submitted to, or captured by, the Services (including Resemble Detect - Deepfake Detection for Meetings) for the purpose of synthetic-media detection ("Detection Media").
By uploading or otherwise providing Content to us, or by enabling or configuring the Services to capture Detection Media, you grant Resemble AI a non-exclusive and royalty-free license to use, modify, reproduce and process, all or any portion of such Content, for the purposes set out in this Agreement.
You represent and warrant that you own your Content or that you have all necessary licenses, rights, consents and permissions to grant the license above, and that the provision of the Content to Resemble AI, or its use in accordance with this Agreement, will not violate applicable laws, copyrights, privacy rights, publicity rights, biometric privacy rights, trademark rights, contract rights or any other intellectual property or proprietary rights of any person or entity.
Voice cloning consent. Resemble AI may require consent from the individual or third party whose voice is being cloned. Unless otherwise stated by Resemble AI, that consent must be verbal and captured in the form we specify.
Detection Media notices and consents. Where Content consists of Detection Media captured from meetings, calls or other communications (including through Resemble Detect - Deepfake Detection for Meetings), you are solely responsible for providing all notices to, and obtaining all consents from, participants that are required by applicable law, including recording, wiretap, all-party consent and biometric privacy laws (including without limitation the Illinois Biometric Information Privacy Act and the Texas Capture or Use of Biometric Identifier Act). You represent and warrant that, before any Detection Media is captured from a meeting, call or communication, you will have provided all such notices and obtained all such consents in respect of it, and you will indemnify Resemble AI against any claim arising from your failure to do so, in accordance with Section 21.
You agree that Resemble AI is not responsible for any violations of third party rights in any Content you submit or cause to be captured. You agree to pay all royalties, fees and any other monies owing to any person by reason of the Content uploaded, displayed, captured or otherwise provided by you. Resemble AI, in its sole discretion, may refuse to post, remove, or require you to remove, any Content, in whole or in part, alleged to be unacceptable, undesirable, inappropriate, or in violation of this Agreement.
Except as otherwise expressly provided in this Agreement, all right, title and interest in and to the Services, including the proprietary AI processes, voice generator software and detection models used and/or incorporated into the AI Model or the detection Services, and all other materials and services provided by or through Resemble AI, its affiliates, subsidiaries, employees, agents, licensors or other commercial partners — including the API, software, informational text, software documentation, design and "look and feel", layout, photographs, graphics, audio, video, messages, design and functions, files, documents, images, or other materials, as well as all derivative works thereof (collectively, the "Resemble AI Materials") — are owned by Resemble AI or its licensors or service providers, and are protected by copyright, trademark, trade secret and other intellectual property laws.
Subject to your compliance with all terms and conditions of this Agreement, during the Term, Resemble AI grants you a non-transferable, non-sublicensable (except with prior written approval of Resemble AI), non-exclusive, revocable, limited-purpose right to access and use the Resemble AI Materials that we make available to you for the purposes of this Agreement. You are not permitted to download, copy or otherwise store any Resemble AI Materials.
You agree that any ideas, suggestions, concepts, processes or techniques you provide to Resemble AI related to the Services ("Feedback") are and will be Resemble AI’s exclusive property without any compensation or other consideration payable to you. Resemble AI may or may not, in its sole discretion, use or incorporate the Feedback in whatever form or derivative Resemble AI may decide into the Services, its software, documentation, business or other products or services, or any future versions or derivatives. You hereby assign all rights on a worldwide basis in perpetuity to Resemble AI in any Feedback and, as applicable, waive any moral rights. For clarity, Feedback does not include Content, Detection Media, or the contents of any meeting (including meetings analyzed using Resemble Detect - Deepfake Detection for Meetings).
You grant Resemble AI a limited, non-exclusive, royalty-free license to use your company name, logo, and trademarks (your "Marks") on our website, in marketing and sales materials, investor communications, and press releases, solely to identify you as a customer of Resemble AI. This license does not constitute an endorsement of Resemble AI’s products or services. You may revoke this license at any time by providing written notice to team@resemble.ai, upon which Resemble AI will remove your Marks within a commercially reasonable period.
AI Models, Content and Detection Media are subject to Resemble AI’s data retention policies and practices and to the Data Processing Agreement referred to in Section 7. Upon the termination or expiry of this Agreement, you may request Resemble AI to destroy the AI Models, Content and Detection Media, in which case Resemble AI will delete, destroy or render anonymous such data in accordance with those policies, practices and the Data Processing Agreement.
Deletion during the Term. You may request deletion of specific Content, Detection Media or detection results at any time during the Term, and Resemble AI will delete such data within thirty (30) days of the request, except where retention is required by applicable law. This right is in addition to, and does not limit, any assistance Resemble AI provides in respect of data subject requests under the Data Processing Agreement.
Biometric identifiers. Voice and facial characteristics derived from Content are destroyed in accordance with the retention schedule for biometric identifiers published in our Privacy Policy. Resemble AI will not retain biometric identifiers beyond that schedule on any instruction, including an instruction given under the DPA, except where retention is required by applicable law.
You acknowledge and agree that, during the course of the Services, your Content may be modified, transformed and synthesized, and that Resemble AI does not otherwise prepare or maintain any backups of your Content. You are solely responsible for backing up any Content you provide.
You further acknowledge and agree that our performance of the Services, including the creation of AI Models using your Content, will result in the generation of various aggregated, derivative and/or metadata that is not identifiable to you or your Content ("Aggregated Data"). Resemble AI shall retain and own all right, title and interest in and to such Aggregated Data, which may be used for troubleshooting, bug fixes, continuous development and improvement of our services and processes, internal learning and training, delivery of support, among other things. To the extent you have any right, title and interest in Aggregated Data, you hereby assign all such right, title and interest therein, and where applicable, waive any moral rights.
No model training on Detection Media. Notwithstanding the foregoing, Detection Media is not used to train, fine-tune or otherwise improve Resemble AI’s models except where you have expressly opted in in writing. Resemble AI retains rights to aggregate telemetry and detection metrics that do not identify you, any individual, or the content of any meeting (including meetings analyzed using Resemble Detect - Deepfake Detection for Meetings).
You authorize Resemble AI and its sub-processors to access, join and capture audio and video from meetings, calls and other communications designated by you (including through Resemble Detect - Deepfake Detection for Meetings), whether by means of an automated participant that joins the meeting (Resemble AI’s built-in bot attendant) or by means of a compliance recording or equivalent service enabled by your administrator within your own environment (including our native Microsoft Teams app).
You are responsible for configuring which users, groups and meetings are within scope of the Services (including Resemble Detect - Deepfake Detection for Meetings), and for ensuring that you have the authority to enable such capture within your own environment, including under your agreements with the relevant meeting platform and with your own personnel.
Where the Services (including Resemble Detect - Deepfake Detection for Meetings) operate by means of an automated participant, that participant will be identifiable in the meeting roster. Where the Services operate by means of a compliance recording service, no additional participant will be visible in the meeting, and scope is determined solely by the policies and group memberships you configure. Your obligations in respect of notices to, and consents from, participants are set out in Section 2(a) and are not affected by which method of capture you select.
Where you connect a calendar or directory account to the Services (including Resemble Detect - Deepfake Detection for Meetings), you authorize Resemble AI to access calendar events, meeting invitations, attendee lists, join URLs and directory identifiers solely to schedule, attribute and deliver the Services. Resemble AI will not use that information for any other purpose, and it constitutes your Confidential Information under Section 5.
"Confidential Information" means non-public information disclosed by one party (the "Discloser") to the other (the "Recipient") that is designated as confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure. Content, Detection Media, detection results and the contents of your meetings (including meetings analyzed using Resemble Detect - Deepfake Detection for Meetings) constitute your Confidential Information. The Resemble AI Materials and non-public information about the Services constitute Resemble AI’s Confidential Information.
Each party will hold the other’s Confidential Information in confidence, use it only as necessary to perform under or exercise its rights under this Agreement, disclose it only to those of its personnel, affiliates and sub-processors who need it for that purpose and who are bound by confidentiality obligations no less protective than these, and protect it with at least the degree of care it applies to its own confidential information of like kind, and in no event less than reasonable care.
Confidential Information does not include information that the Recipient can demonstrate: (i) was lawfully known to it without restriction before disclosure; (ii) is or becomes public through no act or omission of the Recipient; (iii) is lawfully received from a third party without restriction; or (iv) was independently developed without use of or reference to the Discloser’s Confidential Information.
If the Recipient is required by law, regulation or valid legal process to disclose Confidential Information, it will, to the extent legally permitted, give the Discloser prompt notice and reasonable cooperation so that the Discloser may seek protective treatment, and will disclose only that portion legally required.
These obligations continue for the Term and for three (3) years thereafter, except in respect of trade secrets and Detection Media, for which they continue for so long as the information remains a trade secret or, in the case of Detection Media, indefinitely.
Resemble AI will maintain commercially reasonable administrative, physical and technical safeguards designed to protect Content, including Detection Media, against unauthorized access, use, alteration or disclosure. Those safeguards are described in the Data Processing Agreement and are maintained in alignment with the SOC 2 Trust Services Criteria and ISO/IEC 27001, including encryption in transit (TLS 1.2 or higher), encryption at rest (AES-256), role-based access control, and documented incident response procedures.
Resemble AI will notify you without undue delay, and in any event within forty-eight (48) hours, after becoming aware of any breach of security leading to the accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of or access to your Content or other Personal Data that Resemble AI processes on your behalf, and will provide the information reasonably necessary for you to meet your own notification obligations, including under Article 33 of the GDPR and applicable state and sectoral breach notification laws.
Resemble AI will not materially reduce the overall level of security applicable to the Services during the Term without prior written notice to you.
Where Resemble AI processes Personal Data on your behalf in providing the Services, the parties’ Data Processing Agreement, available at https://docs.google.com/document/d/1rlgjFE6sN0mB5MCuE_erMgMuXmPu-e_E (the "DPA"), is incorporated into and forms part of this Agreement. You are the controller and Resemble AI is the processor in respect of such Personal Data, and Resemble AI will process it only on your documented instructions. In the event of a conflict between the DPA and this Agreement in respect of the processing of Personal Data, the DPA governs.
You acknowledge that the Services process special category or sensitive personal data, including voice biometric data and facial biometric data, and that you are responsible for establishing and maintaining a valid legal basis for that processing, including where applicable a condition under Article 9(2) of the GDPR and any consent or notice required by applicable biometric privacy law.
Resemble AI may engage sub-processors to provide the Services, including meeting-recording and media-relay infrastructure (including for Resemble Detect - Deepfake Detection for Meetings), model inference infrastructure and cloud hosting. A current list of sub-processors is available at https://trust.resemble.ai/subprocessors.
Resemble AI will impose on each sub-processor, by written contract, data protection obligations no less protective than those set out in this Agreement and the DPA, and remains fully responsible for the performance of each sub-processor’s obligations. Resemble AI will give at least thirty (30) days’ prior written notice of any intended addition or replacement of a sub-processor, and you may object on reasonable data protection grounds in accordance with the DPA.
To access and use the Services, you may need to log into an account with a username and password ("Account"). You agree and understand that you are responsible for maintaining the confidentiality of your Account. You agree to provide true, accurate, current and complete information regarding your Account. Your right to access and use the Services is personal to you and is not transferable to any other person or entity. You agree not to disclose your Account to any third party. You are solely responsible for all activities occurring under your Account. If you become aware of any unauthorized use of your Account, you are responsible for notifying Resemble AI immediately.
Access and use of the Services require payment of applicable fees, which are set out in the Order Form or on the website (the "Fees"). You agree to pay the Fees as they become due, and failure to do so may result in late fees calculated at the lesser of 1.5% per month or the highest rate permissible by applicable law of the then-applicable Fees. Unless otherwise set out in an Order Form, Resemble AI reserves the right to modify its billing rates at any time upon 30 days’ written notice by posting such fee changes through the Services or otherwise by notifying you via your contact information.
The term of this Agreement shall commence on the effective date and continue for the duration set out on the Order Form (the "Initial Term"). At the end of the Initial Term, and except as otherwise set out in an Order Form, your subscription will automatically renew for an additional term equal to the length of the Initial Term, unless cancelled by you with 30 business days’ notice ("Renewal Term," and together with the Initial Term, the "Term").
Resemble AI has the right to terminate this Agreement by providing 30 days’ notice. You will be responsible for any Fees owing up until the effective date of termination. Notwithstanding the foregoing, Resemble AI can terminate this Agreement immediately with notice if you materially breach this Agreement. Resemble AI reserves the right to modify, suspend or discontinue the Services, or any portion thereof, at any time and for any reason, with or without notice, including for periodic updating or maintenance of the Services.
You agree to take full responsibility for all taxes and fees of any nature associated with the Services, including any sales tax related to any purchase or sale of services or goods under this Agreement.
You agree that you will not publish or make available any Content that, or use the Services, any AI Model or any detection result in a manner that:
Resemble AI will use commercially reasonable efforts to provide support services during the hours of 9:00 am through 5:00 pm Pacific time, with the exclusion of federal holidays ("Support Hours"). You may initiate a helpdesk ticket through email during Support Hours by emailing team@resemble.ai, and Resemble AI will endeavor to respond to tickets within one (1) business day.
If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@resemble.ai.
Voice services. We use our proprietary AI processes, data and software applications to process your Content and endeavor to create an AI Model that reasonably replicates the tone, pitch, cadence and other aspects of the voice data provided through your Content. However, Resemble AI does not guarantee, covenant, represent or warrant that the Services or AI Model will be error-free, be accurate, meet your needs or be fit for a particular purpose.
Detection services (including Resemble Detect - Deepfake Detection for Meetings). Detection results are probabilistic assessments and not determinations of fact, and the Services may produce false positives and false negatives. You acknowledge that detection results depend on factors outside Resemble AI’s control, including network conditions, device and codec behavior, and media quality, and that coverage depends on the scope you configure. You will not rely on a detection result as the sole basis for any adverse action against any individual, including denial of access, disciplinary action, or the termination of employment or candidacy.
Exclusive remedy. In the event the Services or an AI Model does not meet agreed-upon specifications, your sole and exclusive remedy is for us to make commercially reasonable efforts to re-perform the Services. This re-performance remedy does not apply to the detection Services. Any liability of Resemble AI in respect of the detection Services is subject to the exclusions and limitations in Section 18.
Your use of the Services and all content forming part of or related to the Services, including any AI Models, detection results, the Content you upload, submit or cause to be captured, or any third party materials (including any open source materials) made available to you through the Services, are at your sole responsibility and risk. Notwithstanding anything to the contrary, the Services are provided on an "as is" and "as available" basis. Resemble AI expressly disclaims all representations, warranties, or conditions of any kind with respect to the Services, whether express or implied, including, but not limited to, any implied warranties or conditions of merchantability, fitness for a particular purpose, accuracy, completeness, performance, title, and non-infringement. Resemble AI further disclaims any warranty that the Services will be uninterrupted, timely, secure, that defects will be corrected, or that the servers that make the Services available are free of viruses or other harmful components.
You agree that, under no legal theory, including but not limited to negligence, breach of warranty or condition, breach of contract or tort, will Resemble AI or its owners, officers, directors, affiliates, contractors, employees or agents be liable to you or any third party acting on your behalf for any indirect, incidental, special, consequential, punitive, or exemplary damages or damages for loss of profits, goodwill, use, data, or other intangible losses or the cost of any substitute equipment, facilities or services (even if Resemble AI has been advised of the possibility of such damages), arising from or relating to this Agreement or your use of or your inability to access the Services, or for any damages arising from or related to this Agreement.
Our total aggregate liability from any and all claims under this Agreement is limited to the total amounts you paid us in the one (1) year immediately preceding the occurrence of loss or damage. To the extent any province, state or jurisdiction does not allow the exclusion or the limitation of liability for consequential or incidental damages, Resemble AI’s liability in such province, state or jurisdiction will be limited to the furthest extent permitted by law. You further agree that the foregoing limitations will apply with respect to third party liability of any kind.
Nothing in this Section limits either party’s liability to data subjects or to supervisory authorities under applicable data protection law.
With respect to any dispute arising out of or related to the Services and/or this Agreement: (i) you hereby expressly give up your right to have a trial by jury; and (ii) you hereby expressly give up your right to participate as a member of a class of claimants, in any lawsuit including but not limited to class action lawsuits involving any such dispute.
You agree that you will not bring a claim under or related to this Agreement more than 12 months from when your claim first arose.
You agree to indemnify, defend, and hold harmless Resemble AI, and its subsidiaries, affiliates, co-branders, all third-party advertisers, technology providers, service providers or other partners, and each of their respective officers, directors, agents, shareholders, employees and representatives (together, the "Indemnified Parties"), from and against any third party claim, demand, loss, damage, cost, or liability (including reasonable attorneys’ fees) (collectively and individually, "Claims") incurred by or made against the Indemnified Parties in connection with any Claims arising out of or relating to this Agreement or the Services, including but without limitation in relation to:
(a) your use, non-use or misuse of, or connection to the Services, any AI Models, any detection results and any Content;
(b) your violation or alleged violation of this Agreement; and
(c) your violation of any applicable laws or third party rights, including intellectual property, personality or privacy rights, including any claim by a meeting participant (including a participant in a meeting analyzed using Resemble Detect - Deepfake Detection for Meetings) arising from your failure to provide notice of, or obtain consent to, the recording, capture or biometric processing of that participant.
Resemble AI reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Resemble AI, and you agree to cooperate with Resemble AI’s defense of these Claims. You agree not to settle any matter without the prior written consent of Resemble AI. Resemble AI will use reasonable efforts to notify you of any such Claims upon becoming aware of them.
This Agreement does not confer any rights or remedies on any person other than the parties, except the Indemnified Parties, who may enforce Section 21. Meeting participants (including participants in meetings analyzed using Resemble Detect - Deepfake Detection for Meetings) are not parties to this Agreement, and you are responsible for your relationship with, and your obligations to, such participants, including the provision of notices and the obtaining of consents required under Section 2(a).
This Agreement, and any dispute between you and Resemble AI about or involving this Agreement or the Services, will be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Resemble AI makes no representations that the Services are appropriate or available for use in all locations. Those who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local law. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
You may not assign this Agreement to a third party without prior written consent from Resemble AI and any assignment made in violation of this section shall be void. Resemble AI may assign this Agreement or any rights hereunder without your consent. Any assignment under this section is conditional upon the assignee agreeing in writing to be bound to the terms of this Agreement, which shall be binding upon and inure to the benefit of the parties’ successors and permitted assignees.
Except for any claim involving the ownership of intellectual property, all disputes arising out of or in connection with this Agreement will be referred to and finally resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The case will be adjudicated by a single arbitrator. The seat and place of arbitration will be Wilmington, Delaware, United States, and the language of the arbitration will be English. Arbitration will be conducted on an individual basis only; class, consolidated and representative arbitration are not permitted. Judgment on the award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, Resemble AI may seek and obtain injunctive relief in any court of competent jurisdiction, and you agree that this Agreement is specifically enforceable by Resemble AI through injunctive relief and other equitable remedies without proof of monetary damages. If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole will not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable will be stricken from this Agreement.
You agree that if Resemble AI does not exercise or enforce any legal right or remedy which is contained in this Agreement (or which Resemble AI has the benefit of under any applicable law), this will not be taken to be a formal waiver of Resemble AI’s rights and that those rights or remedies will still be available to Resemble AI.
Any representations and warranties you give under this Agreement shall survive any termination or expiry. In addition, the following Sections will survive termination or expiry of this Agreement: 2, 5, 6, 7, 13, and 16 through 23.
This Agreement, together with the DPA, the Privacy Policy and any applicable Order Form, is the entire agreement between the parties related to the subject matter. This Agreement replaces and supersedes any other prior or contemporaneous agreement, representation or discussion, oral or written, and may not be changed except in writing signed by Resemble AI, regardless of whether or not the parties act under an unsigned "electronic" agreement or rely on such an unsigned agreement.