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Zoho

Add a deepfake check to Zoho Voice. Resemble Detect reviews call recordings and records the result on the matching Zoho Desk ticket or Zoho CRM contact.

Overview

Businesses running on Zoho One often route sales, support, and billing calls through Zoho Voice. Its recording API gives access to each call's audio. Resemble Detect checks those recordings for AI-generated or cloned voices and writes the result back to the Zoho record your team already uses, so nobody has to switch tools to see it.

Features

Zoho Voice recordings

Detect analyzes recordings pulled through the Zoho Voice API.

Clean records

Results are written to the matching Zoho Desk ticket or Zoho CRM contact.

Streamline workflow rules

Use Zoho workflow rules to assign flagged calls to a reviewer.

Fraud memory

Resemble Identity flags voices from past fraud when they call again.

Deepfake detection

Screen inbound Zoho Voice calls with Resemble Detect. Catch cloned-voice social engineering before tickets are created.

Enterprise compliance

HIPAA, GDPR and SOC 2 Type II ready. Fits regulated Zoho One deployments in financial services and healthcare.

Use cases

  • A billing team checks calls asking to change bank details
  • A support team flags cloned voices on account access requests
  • Sales managers review suspicious calls logged on CRM contacts
  • A small business audits calls after a customer reports fraud

Related integrations

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