Back
Back

RingCentral

Give RingCX teams a way to tell when a caller's voice was made by AI. Audio Streaming sends live call audio to Resemble Detect, and supervisors get alerted about calls that look synthetic.

Overview

RingCX can stream live call audio and call events to an outside service once audio streaming is turned on for your account. Resemble Detect uses that stream to check for AI-generated or cloned voices while the conversation is happening. For RingEX phone calls, recordings can be checked after the call, which helps when you need to review a specific incident. Useful for finance, healthcare, and executive teams exposed to voice phishing, CEO fraud, and meeting impersonation.

Features

RingCX Audio Streaming

Live call audio streams to Detect over RingCentral's audio streaming service.

Supervisor alerts

Send flagged calls to supervisors or a fraud channel so someone can step in.

Live meeting deepfake detection

Scan RingCentral Video meetings in real time for AI-generated voices. Alert hosts when a participant may be an impersonator.

After-call checks for RingEX

Run Detect on recordings from RingEX phone calls when you need to investigate.

Inbound call fraud protection

Flag voice-cloned callers before they reach agents. Cut off CEO fraud and social engineering at the first ring.

Enterprise compliance

HIPAA, GDPR and SOC 2 Type II compliant. On-prem and private cloud deployments available for regulated industries.

Use cases

  • Flag voice-cloned callers targeting finance and executive lines with CEO fraud attempts
  • Detect impersonator participants in RingCentral Video meetings in real time
  • Operations can review a week of RingEX calls after a reported scam
  • Get alerts while a suspicious call is still live

Related integrations

Know what's real — and what's a real threat.
Join thousands of developers and enterprises detecting AI fraud and protecting their content with Resemble AI