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Salesforce

Bring custom AI voices to Salesforce. Personalize outbound calls, automate voicemails, and narrate CRM workflows with a branded voice that runs inside Service Cloud and Sales Cloud.

How it works

YOUR APP
Salesforce CRM Flow
Salesforce record event triggers outbound voice message synthesis request
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RESEMBLE AI
Voice Synthesis
Custom AI voice generated for Salesforce outreach with low latency
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YOUR APP
Deepfake detection
Inbound call audio scanned for synthetic voice spoofing attempts
OUTPUT
Customer experience
Personalized, branded voice interactions delivered across Salesforce workflows

Overview

Salesforce already orchestrates customer data, pipelines, and support cases. Resemble AI plugs a voice layer into that orchestration so outbound calls, voicemail drops, and automated reminders use a consistent, human-sounding brand voice instead of stock TTS.

Because Salesforce holds the context (contact name, last purchase, open case), Resemble can generate personalized audio for every outbound touch. The same voice profile runs across 30+ languages, making it practical to scale personalized voice outreach without building regional teams.

Features

Personalized outbound calls

Generate voicemails and outbound audio that use each contact's name, company, and last interaction — pulled straight from Salesforce.

Branded CRM voice

Clone a sales leader, support manager, or brand persona. Every automated touch sounds like the same team.

Service Cloud automation

Power voicemail drops, case status calls, and renewal reminders from Service Cloud flows without pre-recording each variation.

Multilingual outreach

Run the same voice profile across 90+ languages. Localize campaigns without spinning up separate voice assets per region.

Streaming TTS API

Generate speech dynamically from Salesforce Apex or Flow triggers. No audio library to pre-render or maintain.

SOC 2 and GDPR ready

Audio generation meets enterprise compliance for customer data. Safe for regulated industries using Salesforce.

Use cases

  • Send personalized voicemail drops from Sales Cloud that use the prospect's name and company
  • Automate case-update calls from Service Cloud in a branded, human-sounding voice
  • Run renewal and payment reminder campaigns with dynamically generated, personalized audio
  • Localize outbound voice campaigns across regions without rebuilding per language
  • Power voice-driven workflows inside Salesforce Flow using streaming TTS
  • A/B test voice personas against email for conversion lift on outbound sequences

Related integrations

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