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LivePerson

Help LivePerson agents tell when a caller's voice isn't real. Resemble Detect checks call audio for AI-cloned voices and shows the result in the agent workspace.

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Overview

LivePerson runs conversational AI for enterprise contact centers across chat and voice. Resemble Detect runs alongside inbound audio to flag AI-cloned voices in real time — critical for banks, insurance, and healthcare teams using LivePerson for account servicing and authentication.

Features

Call checks

Resemble Detect checks call audio for AI-generated or cloned voices.

Agent Workspace widget

Show results in a LivePerson Agent Workspace widget.

Inbound deepfake detection

Scan inbound calls with Resemble Detect to catch AI-cloned voices attempting fraud against your contact center.

Returning fraudsters

Resemble Identity flags a voice that was tied to fraud before, even on a new account.

Fraud evidence

Keep a downloadable intelligence report for investigations.

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Compliance-ready

HIPAA and GDPR compliance makes this safe for financial services, healthcare, and insurance.

Use cases

  • Detect voice spoofing attempts during bank account authentication calls
  • A bank flags cloned voices on authentication calls
  • An agent sees a warning before updating account details
  • Fraud teams review flagged conversations
  • Supervisors track flagged calls by queue

Related integrations

Know what's real — and what's a real threat.
Join thousands of developers and enterprises detecting AI fraud and protecting their content with Resemble AI