Back to incidents
Consumer FraudInstitutional

Reported scam call mimicked bank's automated line with synthetic voice

A Reddit user reported receiving a scam call that allegedly sounded 'exactly like' their bank's automated line, including voice and hold music. The user hung up due to 'off' phrasing before any loss occurred and confirmed the call was not from their bank.

A Reddit user described receiving a phone call that allegedly sounded 'exactly like' their bank's automated line. The voice, hold music, and menu options reportedly matched what the user had heard before. The user hung up after two minutes because the phrasing felt 'off' and subsequently confirmed with their bank that the call was not legitimate. No financial loss or information handover was reported by the user in this specific incident. The user also referenced Kaspersky research stating that 55% of UK scam victims believe a synthetic voice or deepfake was used, with an average loss of £458.

Evidence trail

Supporting reports