Back
Back

Talkdesk

Replace robotic TTS in Talkdesk IVR flows with custom AI voices. Power multilingual call routing, AI agents, and inbound voice spoofing detection.

How it works

YOUR APP
Talkdesk call flow
Inbound or outbound calls routed through Talkdesk contact center platform
+
RESEMBLE AI
Voice Synthesis
Custom branded AI voice generated in real-time for IVR and agents
+
YOUR APP
Deepfake detection
Live call audio scanned for synthetic voice spoofing and fraud attempts
OUTPUT
Caller experience
Personalized, secure IVR journeys with consistent brand voice for every caller

Overview

Resemble AI plugs into Talkdesk's contact center platform to deliver branded synthetic voices across every call flow. Build IVR menus, AI agents, and automated voicemails that sound like a real person — no more generic TTS robots greeting customers.

For regulated contact centers, Resemble Detect adds an inbound defense layer, flagging AI-cloned or spoofed voices in real time before they reach agents. Cover the full stack — TTS, cloning, and deepfake detection on a single Talkdesk-ready integration.

Features

Branded IVR voices

Clone your brand voice or design a new one. Deliver identical, human-sounding greetings across every Talkdesk flow.

Real-time streaming TTS

Generate speech on the fly inside Talkdesk Studio. Sub-500ms latency keeps IVR conversations snappy and natural.

Inbound deepfake detection

Run Resemble Detect on incoming audio to flag cloned or synthetic voices before they reach your Talkdesk agents.

Multilingual call routing

Build IVR flows in 90+ languages with a consistent brand voice. Serve global customers without hiring localized talent.

Synthetic AI agents

Power Talkdesk AI agents with Resemble voices. Hand off to human agents without a jarring voice switch.

HIPAA and SOC 2 compliant

All processing meets healthcare and enterprise compliance requirements. Ready for financial services and regulated industries.

Use cases

  • Replace generic TTS in Talkdesk IVR with a branded cloned voice across every call flow
  • Power AI agents in Talkdesk with Resemble voices that match human agent handoffs
  • Detect voice spoofing on inbound calls to protect banking and insurance contact centers
  • Build multilingual IVR menus for global support operations without separate voice actors
  • Record AI-generated voicemail drops for outbound Talkdesk campaigns at scale
  • A/B test different voice personas across Talkdesk flows to measure customer preference

Related integrations

Get complete generative AI security
Book a demo with our team and build it your way.