LiveAgent handles tickets, live chat, and voice support from a single helpdesk. The voice side is where Resemble AI plugs in: custom AI voices replace generic IVR prompts, outbound notification calls, and agent greetings with a consistent, human-sounding brand voice.
Scripts can be generated dynamically — so your IVR speaks the customer's name, reads back order details, or confirms appointment times without pre-recorded files. The same voice profile runs across 90+ languages, making it practical to localize call flows without re-recording every branch.
Clone a brand voice and use it across every LiveAgent IVR prompt, greeting, and hold message. One consistent sound for your customers.
Read back customer names, ticket numbers, and order details on the fly. No need to pre-record every possible variation.
Route calls across 90+ languages using the same voice profile. Localize IVR without rebuilding it per region.
Streaming synthesis keeps IVR prompts snappy. Callers don't hear awkward pauses between branches.
Clone real agents so bot-handled calls sound like the same team. The voice stays consistent whether a human or AI is speaking.
Processing complies with healthcare and data privacy requirements. Safe for regulated contact center deployments.
