Resemble AI integrates with 8x8's Contact Center and CPaaS APIs so every prompt, notification, and virtual agent response sounds like it belongs to your brand. Swap generic TTS for a cloned brand voice, keep it consistent across voice, SMS-to-speech, and video, and iterate on scripts without booking studio sessions.
Real-time streaming keeps latency low enough for live IVR, and Resemble Detect can be layered on inbound calls to screen for voice spoofing attacks against your 8x8 agents especially critical for finance and healthcare tenants running on 8x8's global network.
Use a single cloned voice across 8x8 IVR, voicemail, and virtual agent flows — consistent brand across every channel.
Sub-500ms streaming fits directly into 8x8's telephony stack. No pre-rendered files, no awkward pauses.
Serve 90+ languages from one voice profile. Localize prompts and agent responses without multiplying voice talent.
Clone live agent voices so callers experience a smooth transition when a virtual agent hands off mid-conversation.
Run Resemble Detect on inbound 8x8 calls to identify AI-cloned voices attempting to impersonate customers or executives.
HIPAA and GDPR compliance and SOC 2 Type II in progress. Deploy in cloud or on-prem to match regulated tenant requirements.
