Overnight restaurant scammer impersonated the owner — then impersonated ME and “quit” my job
A restaurant employee reported that a scammer, who previously impersonated the owner to solicit information from overnight staff, later impersonated the employee to their manager, falsely claiming the employee had quit. The manager reportedly believed the voice was authentic, leading to scheduling changes and the employee being perceived as having resigned. The employee suspects voice-cloning technology may have been used.
An overnight restaurant employee reported encountering a scammer who has targeted two locations of their diner. The scammer typically calls between 3-4 AM, impersonating the owner and asking for a manager who is not present. The scammer then attempts to get the employee to write down a tracking number and provide their personal cell number, trying to get them to enter information online. The employee had a previous encounter with what they believe was the same scammer at another location, where they gave their phone number but refused to follow instructions.
In a recent incident, the employee received another call from the alleged scammer impersonating the owner. The employee became suspicious due to an odd delay in responses and hung up when the scammer began asking for their personal cell number. The scammer called back repeatedly, but the employee refused to provide any numbers.
The following afternoon, the scammer reportedly called the employee's manager, impersonating the employee. The scammer told the manager that the employee was quitting their job. The manager believed the impersonation, stating the voice sounded "exactly like mine" (the employee's). As a result, the manager rearranged the schedule and informed other staff that the employee had quit. The employee suspects voice-cloning technology may have been used, noting that they had previously informed the manager about the scammer using an app to change their voice to match the owner's accent.