Top 8 Conversational AI Tools for Sales Teams 2026

Sales teams today, especially in industries like SaaS, real estate, and consulting, are handling an overwhelming number of leads while maintaining a personalized touch. It’s a tough balancing act between responding quickly without sacrificing quality, which often leads to missed opportunities.

With 81% of sales teams now using conversational AI, many are seeing a 23% increase in conversion rates and saving 2 hours per day per salesperson. But despite these impressive results, the challenge remains: choosing the right AI tool that integrates smoothly with your current systems and truly enhances your workflow.

This blog will explore the top 8 conversational AI tools that can help you tackle these challenges. We’ll look at the features that matter most for sales teams, from automating lead follow-ups to driving more conversions. Let’s get started.

Quick Recap

Personalized Engagement: Tools like Resemble AI automate voice-based outreach with realistic, multilingual voice interactions, boosting lead engagement.
Efficiency Gains: Platforms like Trellus.ai and 11x provide real-time coaching and autonomous sales agents, saving time and improving conversion rates.
Actionable Insights: Gong and Revenue.io offer AI-powered analytics to optimize sales performance with real-time data on calls, objections, and buyer signals.
Multi-Channel Outreach: Drift and 11x streamline multi-channel engagement, improving lead conversion across chat, voice, and email.
Global Reach: Resemble AI and others enable sales teams to engage global leads with multilingual capabilities for more inclusive outreach.

What is Conversational AI and Why Your Sales Team Needs It

Conversational AI refers to technologies that allow machines to simulate human-like conversations with users, using natural language processing (NLP), machine learning, and contextual understanding.

Conversational AI can understand and respond to free-form questions, track conversation context, and adapt to the buyer’s signals. Around 71% of business and tech professionals report that their companies have invested in chatbots, which are a core part of conversational AI for sales engagement.

Key Advantages of Conversational AI for Sales Teams

Conversational AI brings several impactful benefits for sales teams. Here’s how it can make a difference:

Boosts Efficiency: Automates lead qualification, follow-ups, and scheduling, freeing up reps to focus on high-value tasks like closing deals and building relationships.
Improves Lead Quality: By asking the right qualification questions and scoring intent, AI ensures your team focuses on promising leads, improving conversion rates, and shortening sales cycles.
Enhances Personalization: Conversational AI tailors outreach based on CRM data, past interactions, and even public signals like LinkedIn updates, making each interaction feel relevant and human.
Provides Actionable Data Insights: Through conversation intelligence, AI generates data on talk tracks, objections, and buying signals, providing valuable insights for coaching, forecasting, and product feedback.

With these powerful capabilities, conversational AI is changing the way sales teams engage with leads, making processes more personalized and data-driven, driving better results.

Must read: How to create an AI Voice for your Brand

Now that we’ve defined conversational AI, let’s take a closer look at how it can improve each stage of your sales process.

How Conversational AI Transforms the Sales Funnel

Conversational AI plays a key role at every stage of the sales funnel, automating critical tasks and delivering personalized experiences for prospects and sales teams. Here’s how it impacts each stage:

1. Awareness

AI-driven chatbots and voice agents engage visitors by answering basic inquiries in real time, providing instant assistance. These tools efficiently capture lead information, such as contact details and preferences, for future nurturing.

By handling high-volume inquiries, AI allows sales teams to focus on qualified leads, increasing overall efficiency.

2. Consideration

AI helps qualify leads by assessing buyer intent through their interactions, determining which prospects are most likely to convert. It tailors follow-up content, such as personalized recommendations or meeting offers, based on each lead’s behavior and interests.

Automated qualification reduces time spent on unqualified leads and ensures sales teams focus on high-potential opportunities.

3. Decision

During the decision-making stage, AI assists sales reps by preparing personalized content and conversation points that address common objections. It surfaces relevant resources in real-time, enabling reps to respond with the right information at the right time.

AI also streamlines the handoff process, ensuring smooth transitions from automation to the sales team when necessary.

4. Post-Sale

After a sale, AI continues to support the customer journey by automating follow-up check-ins and ensuring a smooth onboarding experience. AI assistants can automatically collect feedback, which helps sales and customer service teams improve future interactions.

The data AI gathers also provides valuable insights into customer satisfaction, helping teams refine products and services.

Integrating AI at each stage of the funnel helps sales teams reduce manual workloads, improve customer engagement, and close more deals.

Also read: Resemble Localize: AI Voices With Multilingual Accents

With a clearer understanding of its impact, let’s explore the top 8 conversational AI tools that can help your team succeed in 2026.

Top 8 Conversational AI Tools for Sales Teams in 2026

As we move into 2026, sales teams are increasingly relying on conversational AI to streamline processes, enhance customer engagement, and drive conversions, making it essential to choose the right tool for the job.

Quick Glance: Top 8 Conversational AI Tools for Sales Teams in 2026

Tool	Best For	Key Features
Resemble AI	Voice cloning with multilingual support and real-time conversion for personalized customer interactions.	– Realistic voice cloning- Multilingual TTS & STS – Customizable tone & emotion- Real-time voice agents – Ethical AI watermarking
Trellus.ai	Outbound sales with high call volumes, real-time AI coaching, and dialing efficiency.	– Real-time AI sales coaching- Parallel dialer for reduced wait times- Conversational analytics – Voice agents for practice and inbound handling
11x	Fully autonomous sales agents for prospecting and lead qualification with end-to-end automation.	– Autonomous digital workers- Speed-to-lead within 1 minute – Multi-channel support (email, LinkedIn)- CRM integration
Drift	Inbound lead qualification and engagement, particularly for high-traffic websites.	– AI-powered chat- Intelligent routing for high-intent leads- CRM & SEP integration – Playbooks for tailored conversations
Gong	Revenue intelligence, sales conversation analysis, and coaching based on real-time customer interactions.	– Conversation capture & analysis- Deal intelligence & forecasting – AI-powered insights – Visual deal health & pipeline insights
Lindy.ai	Custom AI sales agents that automate lead finding, outreach, follow-ups, and CRM updates.	– No-code agent builder – Seamless CRM integration – Scalable automation for multi-step prospect journeys – Pre-built agents for faster setup
Regie.ai	Sales content automation, including emails, scripts, and outreach sequences, combined with AI coaching.	– Automated copy generation- Playbook management- Prospecting & sequence orchestration – AI call coaching – Personalized script generation
Revenue.io	Real-time coaching and guidance during sales calls to improve conversion rates and performance.	– Real-time call coaching – Generative scorecards & next-best actions – Multilingual transcription & global support – Call analytics

Here’s a detailed breakdown of the top 8 conversational AI tools for sales teams:

1. Resemble AI

Resemble AI is an advanced platform specializing in voice synthesis technologies. Serving industries like entertainment, customer service, gaming, and security, Resemble AI enables businesses to engage customers with personalized, scalable voice interactions.

Key Features

Voice Cloning: Resemble AI allows sales teams to create realistic, human-like voices from just a few seconds of audio, ideal for personalized, scalable outreach.
Text-to-Speech (TTS) and Speech-to-Speech (STS): The platform enables smooth conversion of text or spoken input into natural, emotive voice output, making customer interactions more engaging and authentic.
Multilingual Voice Output: With support for over 100 languages, Resemble AI helps sales teams engage global audiences by delivering personalized voiceovers for diverse markets.
Customizable Tone and Emotion: Sales teams can adjust the tone, pace, and emotional nuance of voiceovers to ensure messages resonate with different buyer personas and contexts.
Real-Time Voice Agents: Resemble AI’s real-time voice conversion allows automated voice outreach and lead qualification, saving time while improving efficiency in sales processes.

Pros

Scalable, high-quality voice solutions for sales automation.
Improves customer engagement and response rates.
Multilingual support enables global reach with personalized voices.

Resemble AI is a reliable tool for sales teams seeking to automate personalized voice outreach, improving engagement and boosting conversions through realistic, multilingual voice interactions.

Also Read:Introducing Rapid Voice Cloning by Resemble AI

2. Trellus.ai

Trellus.ai is designed for outbound sales teams that rely on high call volumes and need efficient dialer performance along with real-time coaching. Trellus focuses on optimizing dialing efficiency and providing AI-driven coaching during live calls. It helps reps maximize productivity by reducing wait time and guiding conversations in real time.

Key Features

Real-time AI sales coaching: Provides suggested talk tracks and objection responses during calls.
Parallel dialer: Reduces wait time and increases connect rates by allowing reps to dial multiple numbers simultaneously.
Voice agents: Supports practice and inbound handling, making it easier to scale role-playing and onboarding.
Conversational analytics: Offers deep insights into call performance and automatically logs call data for easier tracking.

Pros

Boosts productivity by automating transcription and call logging, allowing reps to focus on conversations.
Effortlessly integrates with platforms like Salesloft, Outreach, and HubSpot, centralizing workflows.
AI-driven insights provide accurate data to support better decision-making and more effective engagement.

Cons

Primarily focuses on phone-based outreach, with limited support for multi-channel engagement.
The free plan offers limited functionality, which may not be sufficient for teams that require full features.
The Business Plan’s pricing can be expensive for smaller teams or startups.

Trellus.ai is best suited for teams focused on phone-based outreach and ready to invest in its comprehensive features.

3. 11x

11x offers fully autonomous AI sales agents known as Digital Workers, including Alice (the AI SDR) for outbound prospecting, and Julian (the AI Phone Agent) for inbound lead qualification. These agents operate independently, handling complex sales workflows and improving the overall customer experience by automating key tasks.

Key Features

Autonomous Operation: 11x agents work without direct human intervention, managing end-to-end sales processes.
Speed-to-Lead: Julian engages inbound leads within one minute, capturing peak buyer intent.
End-to-End SDR Workflow: Alice handles everything from prospect research to securing meetings.
CRM Integration: Smooth connection to existing CRMs, ensuring automated logging and easy tracking.

Pros

Supports email and LinkedIn outreach for consistent, multi-channel engagement.
Uses real-time data to create customized messages for higher conversion rates.
Ensures continuous engagement with automated, context-aware follow-ups.
Supports outreach in 105 languages, ideal for global sales efforts.

Cons

Needs external sales engagement platforms and dialers to function fully.
Dependent on third-party providers, which could cause delays or increased costs.
No built-in system to refine ICP targeting, potentially increasing acquisition costs.
Users may face challenges with long-term contracts, limiting flexibility.

While 11x offers powerful automation for sales teams, it’s best suited for those who can integrate it into a broader sales stack, particularly with its need for additional tools and customization.

4. Drift (now part of Salesloft)

Drift is a conversational AI platform specializing in engaging website visitors, qualifying inbound leads, and speeding up meeting scheduling. After being acquired by Salesloft in early 2024, Drift’s capabilities have been integrated with Salesloft’s workflows, creating an effortless inbound-to-revenue handoff for sales teams.

Key Features

AI-Powered Chat: Engages visitors with personalized conversations based on behavior and data.
Intelligent Routing: Directs high-intent leads to the right sales reps for immediate engagement.
CRM & SEP Integration: Streamlines follow-ups with deep CRM integration, enhancing lead qualification and conversion.
Account-Based Marketing (ABM): Tailors the experience for target accounts, driving more personalized outreach.
Playbooks: Customizes conversation flows for different segments and marketing campaigns.

Pros

Excellent for inbound-heavy teams and high-traffic websites.
Quick implementation with strong integrations.
Personalizes interactions based on visitor data.

Cons

Premium pricing model may be a barrier for smaller teams.
Primarily suited for inbound marketing; may not be ideal for outbound-heavy strategies.
Requires ongoing optimization to achieve maximum ROI.

Drift is ideal for sales teams focused on inbound marketing and fast response times, especially those that need smooth CRM integration and automated lead routing.

5. Gong

Gong is renowned for its revenue intelligence platform that extracts actionable insights from every sales interaction across calls, meetings, and emails. By using AI to analyze unstructured conversation data, Gong enables sales teams to understand customer behavior and optimize sales coaching.

Key Features

Conversation Capture & Analysis: Records and analyzes calls, meetings, and emails to surface key moments and actionable insights.
Deal Intelligence: Detects deal risks and engagement signals, helping sales teams focus on high-potential opportunities.
AI-Powered Insights & Workflow Automation: Automatically generates coaching recommendations, next steps, and follow-ups.
Engagement & Forecasting: Uses actual buyer engagement signals to offer real-time revenue forecasting and performance insights.

Pros

Provides AI-driven analysis that saves time on manual review.
Customizable “trackers” for specific keywords or competitor mentions.
Real-time updates and actionable coaching feedback for reps.

Cons

No real-time coaching or in-call guidance for reps.
Onboarding can take a few weeks to integrate into existing systems fully.
Short calls under 60 seconds are not tracked or analyzed.
Requires CRM and other platform integrations for full functionality.

Gong is an invaluable tool for revenue intelligence and performance improvement, especially for data-driven sales teams.

6. Lindy.ai

Lindy.ai provides a no-code platform for building custom AI sales agents that automate tasks such as lead finding, outreach, follow-ups, and CRM updates. Its flexibility allows businesses to create specialized AI workflows, making it an ideal solution for organizations needing tailored automation logic in their sales processes.

Key Features

No-Code Agent Builder: Easily create and customize AI agents without coding knowledge, saving time and technical resources.
Smooth Integration: Connects to CRMs, inboxes, and external data sources for smooth automation across your sales stack.
Scalable Automation: Orchestrates multi-step prospect journeys, ensuring a smooth flow from lead capture to closing.

Pros

Offers a versatile, no-code interface, making it accessible for non-technical users.
234 integrations with over 1,000+ tools, allowing easy automation across various platforms.
Powerful automation capabilities for customized sales workflows.
Pre-built agents are available for immediate use and faster setup.

Cons

An expensive business plan, which may be prohibitive for smaller teams.
Character cap in the knowledge base (20 million characters), which may limit complex or large-scale use cases.
Complex automations may require significant setup time and effort.
No priority support for pro users, potentially leading to delays when issues arise.

While Lindy.ai offers customizable AI sales agents to automate various tasks, its high cost and steep learning curve for complex automation make it better suited for teams seeking tailored, scalable solutions.

7. Regie.ai

Regie.ai focuses on generating high-quality sales and marketing content, including emails, outreach sequences, call scripts, and social posts. It also offers prospecting automation and AI coaching features, bridging content creation with execution.

Key Features

Automated Copy Generation: Easily generate consistent and high-quality sales content at scale.
Playbook Management: Organize and streamline sales workflows for better consistency.
Prospecting and Sequence Orchestration: Manage outreach and sales sequences efficiently.
AI Call Coaching: Enhance sales performance with real-time coaching during calls.
Script Generation: Automatically create sales scripts tailored to specific situations.

Pros

Scalable automation for consistent, high-quality messaging across sales reps.
Personalized messaging that boosts engagement and improves conversions.

Cons

Pricing transparency could be improved.
Complex features require time to learn and fully utilize.

Regie.ai is ideal for sales teams looking to scale content creation without sacrificing brand voice, offering a reliable solution for consistent outreach and better engagement.

8. Revenue.io

Revenue.io (formerly RingDNA) builds tools to provide real-time guidance and guided selling during live conversations. It focuses on in-call prompts, next-best actions, and automated logging to improve conversion rates on voice interactions.

Key Features

Real-Time Guidance and Coaching: Provides in-the-moment coaching during sales calls, helping reps respond effectively to customer signals and stay on track with the sales process.
Generative Scorecards and Next-Best-Action Recommendations: Generates personalized scorecards for sales calls and provides actionable next steps based on real-time insights.
Multilingual Transcription and Global Support: Offers transcription services in multiple languages, making it ideal for global sales teams and ensuring smooth communication with customers from different regions.

Pros

Enhanced sales productivity by automating manual tasks, allowing reps to focus on selling.
Comprehensive call analytics that provide valuable insights for performance evaluation and coaching.

Cons

Some users find the interface less intuitive, requiring extra time to navigate effectively.
Occasional reports of dropped calls which can disrupt sales activities.
New users may experience a learning curve when getting started.

Revenue.io excels at providing real-time coaching and guidance, making it ideal for sales teams focused on conversation performance, though it may take time to master.

Adopting the right conversational AI tools helps sales teams boost efficiency and create a more personalized, impactful experience for customers at every stage of the sales journey.

After reviewing the top tools, let’s break down the key features that will make or break your decision.

Key Features to Consider in a Conversational AI Agent

When evaluating conversational AI tools for sales teams, there are several key features that can make or break the effectiveness of your tool. Here’s what to look for:

Core AI Capabilities: A true conversational AI should go beyond automation. It should use machine learning to understand and adapt to user inputs without requiring manual setup. This allows it to handle complex tasks and personalize responses.
Sales Process Assistance: Look for tools that directly enhance sales workflows. A strong conversational AI tool will assist with tasks like lead qualification, follow-ups, and engagement, helping sales teams be more efficient while ensuring a personalized experience for the customer.
Stand-Alone Functionality: Many CRMs and sales tools now include AI features, but the best conversational AI tools stand on their own. They should be able to operate independently or integrate easily into existing systems.
Integration Capabilities: The tool should integrate smoothly with other software in your sales stack, like CRMs or marketing tools. This ensures that your conversational AI can automate tasks and sync data across platforms without interrupting your workflow.
Multilingual Support: If you’re engaging with a global audience, multilingual capabilities are a must. The AI should be able to handle conversations in multiple languages, ensuring that leads from various regions feel understood and valued.

Resemble AI excels in voice-driven conversations, offering realistic voice synthesis that helps sales teams automate outreach and follow-ups with human-like voice interactions. With multilingual capabilities, it enables global engagement, ensuring that your sales team can connect with leads across regions.

Conclusion

Sales teams today are expected to move faster, engage better, and close deals more effectively. Conversational AI is no longer a luxury but a necessity. It frees up time by automating follow-ups, qualifying leads, and providing real-time insights, allowing reps to focus on what they do best: selling.

With the right voice cloning and AI technology, you can enhance outreach while keeping interactions personal and authentic. The tools covered in this blog provide diverse solutions to meet these needs, helping sales teams scale their efforts without losing that human touch.

Among the many tools available, Resemble AI stands out for its voice capabilities. Resemble AI can help your sales team automate tasks while keeping the conversation personal. See how it can work for you and start creating more meaningful connections with your leads today.

Book a demo to get started today!

FAQs

1. What is conversational AI, and how is it different from chatbots?

Conversational AI is a broader technology that powers smart voice and chat interactions, such as understanding context and adjusting responses. Chatbots, on the other hand, are often limited to scripted responses and basic tasks. Conversational AI can hold more natural, dynamic conversations, whereas chatbots are more rigid.

2. Which conversational AI platform is best for my sales team?

It depends on your needs. If you need real-time voice conversations, Resemble AI is a great choice. If you want something that handles multi-channel outreach (email, chat, calls), look at platforms like Revenue.io. Consider the tools that integrate well with your existing CRM and sales workflows.

3. What key features should I look for in conversational AI?

Look for multichannel support (calls, email, chat), real-time guidance, lead qualification, and CRM integration. You’ll also want tools that are easy to scale and can handle personalization, whether through voice or text.

4. How does conversational AI improve my sales process?

It automates repetitive tasks like lead follow-ups and data entry, gives you real-time insights into your calls or chats, and helps your team engage with leads faster. This means more time for closing deals, less admin work, and a smoother sales experience for both you and your customers.

5. Can conversational AI be used for follow-up calls and customer engagement?

Yes. Conversational AI can handle follow-up calls, answer common questions, and even personalize responses. It helps keep the conversation going without requiring a human at every step, so your sales team can focus on high-value interactions.